This Privacy Policy governs the manner in which Munki Magik collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.munkimagik.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by Munki Magik Personal identification information We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities. Personal information we at Munki Magik collect includes names, email addresses, postal addresses, billing addresses, phone numbers and which platform brought customers to our website and which products were purchased. For our mailing list we also collect date of birth and gender information.
Non-personal identification information We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies Our Site uses analytics "cookies" to enhance User browsing experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information Munki Magik may collect and use Users personal information for the following purposes: - To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently - To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. - To improve our Site. We may use feedback you provide to improve our products, services and Site content - To send periodic emails. We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. Users may also receive emails that include special offers, company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include an unsubscribe link at the bottom of each email or User may contact us via our Site.
How we protect your information We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. If you have provided feedback on our products or services, we may share your feedback and your first name and first half of your postcode/zipcode with other visitors to our Site and on social media platforms.
Your rights You have the right to request all personal information we have collected from you and also the right to request that we delete any personal information we have collected from you.
Third Party links Here are links to the privacy policies of the third parties we use to operate our business:
Changes to this privacy policy Munki Magik has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Munki Magik http://www.munkimagik.co.uk 27 Otterburn Gardens Isleworth Middlesex TW7 5JL +44 7984 783837 +44 7932 692035 info@munkimagik.co.uk
This document was last updated on 18th October 2018
Statement We at Munki Magik are committed to ensuring and maintaining a high standard of ethical and environmental practices. Our code of ethics encompasses all principles of the Ethical Trading Initiative (ETI) Base code and reflects the standards set by the International Labour Organisation (ILO).
Code of Ethics We treat people, animals, wildlife and the environment with dignity and respect We respect privacy and honour confidentiality We conduct business in an ethical manner and do not gain competitive advantages through dishonest practices We conduct our business with transparency and keep our customers informed of our business practices We are willing to help suppliers improve the quality of their products and practices through knowledge transfer We source manufacturers and services that comply to the ETI Base code and the standards set by the ILO We source and purchase items that are produced and delivered under conditions that do not involve the abuse or exploitation of any persons; encompassing the following aspects:
Child/forced labour Conditions of work Health and Safety Discrimination Wages Hours of work Environment
We abide by Health and Safety laws to ensure a safe environment for all We conduct regular risk assessments for existing venues/events; and for every new venue/event We have a designated First-Aider in our team
This document was last updated on the 28th May 2018
Statement We at Munki Magik are fully aware that we have a responsibility to respect and preserve the balance of nature, and we acknowledge our obligation to maintain and nurture the ecology of our planet. We pledge ourselves to the prudent use of Earth’s resources and to the protection of the natural environment. We integrate environmental, economic and social perspectives into our business strategies to ensure that our activities are conducted in harmony with people and the environment.
What we do We comply with all applicable environmental legislation as stated in the Environmental Protection Act 1990 We are committed to regular reviews of operational strategies to ensure continual improvement of environmental performance We maintain a progressive approach to the development of new operational strategies We use paper and cardboard from sustainable sources We use bio-degadable bubble wrap and cellophane, and starch based bio-degradable void fill We minimise printed marketing and use electronic copy wherever possible We do not distribute advertising flyers in public places – we enclose them in product packaging and encourage recycling after use We minimise energy use by using energy efficient products and using energy efficiently We promote environmental awareness and actively reduce unnecessary waste We upcycle, recycle and re-use items to produce some of our handmade products and encourage others to do the same We source manufacturers and suppliers who are environmentally responsible and who share similar ethics We source services that actively aim to reduce carbon footprints
This document was last updated on 18th October 2018
Gift Vouchers: - Valid for one year from date of purchase - Only one gift voucher can be used per order - Gift vouchers cannot be redeemed for the cash equivalent - If the order exceeds the voucher amount the balance must be paid by credit/debit card or via PayPal prior to order being shipped - Any unused balance of discount or credit remaining on the gift voucher will be extinguished and cannot be redeemed with any other orders - Gift vouchers can only be used for products currently in stock - Gift vouchers cannot be used to pay for pre-order products - Promotional vouchers cannot be used to purchase Munki Magik gift vouchers
This document was last updated on 18th October 2018
Promotional Vouchers: - Valid until the date shown on the promotional voucher - Only one promotional voucher can be used per order - If the order exceeds the voucher amount the balance must be paid by credit/debit card or via PayPal prior to order being shipped - Promotional vouchers cannot be re-used - Promotional vouchers cannot be used in conjunction with any other offer, discount, promotion, or with a Munki Magik gift voucher - Promotional vouchers can only be used for products currently in stock - Promotional vouchers cannot be used to pay for pre-order products - Promotional vouchers are issued at the discretion of the Munki Magik Team (MM Team) - The MM Team reserve the right to cancel promotional vouchers at any time without notice and without giving a reason - Promotional vouchers cannot be used to purchase Munki Magik gift vouchers
This document was last updated on 18th October 2018
